Families & Communities
You are not alone. We are here to listen and support you.
When someone you love is missing
We understand how overwhelming and frightening it is when someone you love is missing. You are not alone. IMPSS is here to listen, provide information and connect you with support in a culturally respectful way.
How we may be able to help
We can provide emotional support, help you understand your options, connect you with relevant services and agencies, assist with awareness, and support your family through this difficult time.
Before contacting us
If someone is in immediate danger, call 000. If you need to report a missing person, please contact your local police first. IMPSS works alongside police and services — we are not a replacement for emergency response.
Emergency and police reporting
Always report a missing person to police as soon as possible. You do not need to wait 24 hours. Call your local police station or call 000 if there is an immediate safety concern.
Privacy and consent
We take privacy very seriously. We will never share your personal information or the details of your situation without your consent. All contact with IMPSS is treated with the strictest confidentiality.
Cultural respect
Our support is guided by cultural respect and understanding. We acknowledge the deep importance of family, community, culture and Country. We will always follow your lead and respect your wishes.
Request Support
Complete this form and we will be in touch. This is not an emergency service.